Compliance guide: regulation of generative AI in chatbot-based legal advice in Colombia

Abstract

This article analyses the regulatory and ethical aspects of the implementation of artificial intelligence (AI)-based legal chatbots in Colombia. It addresses the limitations of the current regulatory framework, analysing Ruling T-323 of 2024 of the Constitutional Court and Circular 002 of 2024 of the Superintendence of Industry and Commerce, and highlights the need to include risk assessments, transparency principles and data protection standards. Through a comparative study with international regulations such as the European Union’s AI Act and China’s PIPL, strategies are proposed to adapt the best global practices to the Colombian context. The proposal includes practical recommendations to ensure that legal chatbots promote equal access to justice, respecting fundamental rights and encouraging responsible technological innovation.