Factors Affecting Implementation of ISO 9001:2015 in Manufacturing Sector

Abstract

ISO 9001 mainly thrust on the commitment of top management of the organization as far as quality management system is concerned, as per the guidelines it is the duty of top management to define a crystal clear polity for quality maintenance and also there should be clarity of responsibility and authority among the people involved in the same. Main objective of this paper is to identify the significant factors which barriers in implementation of ISO 9001:2015. In depth literature was conducted from where 29 general factors were found. A survey (Qualitative) was conducted from top managerial officials from manufacturing sector to determine significant factors. On basis of mean value total 11 significant factors were found which were related to manufacture sector in Pakistan. This study will be helpful for the managerial staff and officials to control identified factors for implementation of ISO.