Non-verbal communication is important when caring for deaf patients, fostering excellence in health care. Aim: an analysis of the legal and sociocultural aspects of the relation between deaf patients and physicians. Methods: Computerized databases for the period between 1996 and 2006 were used for collecting data; the keywords "patient", "deaf person", "communication" and "health" were used. A nonsystematic search was made in scientific publications. Results: These studies were grouped into two categories: communication between deaf patients and physicians, who has to deal with communication barriers when caring for deaf patients, and the importance of non-verbal communication in healthcare. Deaf persons, their language, and their relation with physicians show the importance of sign language, endorsed by the Federal Law 10.436/02. Conclusions: When deaf patients and physicians meet, they need to overcome communication barriers that may hinder the necessary bond in healthcare and the care that is provided; this may also affect the diagnosis and treatment. It is clear that public institutions should create programs for training healthcare professionals in the appropriate care of deaf patients. © Revista Brasileira de Otorrinolaringologia.
Chaveiro, N., Porto, C. C., & Barbosa, M. A. (2009). Relação do paciente surdo com o médico. Brazilian Journal of Otorhinolaryngology. Sociedade Brasileira de Otorrinolaringologia. https://doi.org/10.1016/S1808-8694(15)30846-6