Influence of ERP systems on business process agility

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Abstract

Past research on the effect of ERP systems on agility is contradictory, and research on the post implementation effects of ERP systems on agility is limited. Employing a cross sectional field study, this exploratory study analyses how key defining features of enterprise systems environment-integration, process optimisation, and best practices-affect agility. Standardisation of processes has mixed effect on agility and depends on the extent of standardisation implemented and whether it included prior simplification. Rather than the ERP-system enabled environment, the inadequacies in implementation and poor process optimisation prior to ERP implementation are restricting process agility. © 2013 Indian Institute of Management Bangalore.

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Seethamraju, R., & Krishna Sundar, D. (2013). Influence of ERP systems on business process agility. IIMB Management Review, 25(3), 137–149. https://doi.org/10.1016/j.iimb.2013.05.001

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