Analysis of student satisfaction of e-learning using the end-user computing satisfaction method during the Covid-19 pandemic

Abstract

The government's physical distancing policy to prevent transmission of the covid19 virus caused changes in learning patterns from face-to-face learning to distance education. The application of distance education at Universitas Negeri Yogyakarta is one of them through elearning. Measurement of the level of e-learning user satisfaction is an assessment of the success of e-learning itself. The method used to measure students' level of satisfaction using e-learning is End-User Computing Satisfaction (EUCS). EUCS has five indicators, namely, Content, Accuracy, Format, Ease of Use, and Timelines. The research sample was taken using a random sampling technique. The data collection technique was carried out using a questionnaire. Data analysis uses descriptive statistical analysis and inferential statistical analysis. Based on the analysis results, the content evaluation value is 4.0300, the accuracy evaluation value is 4.0200, the evaluation value is 4.2550, the evaluation value for easy use is 4.0288, and the evaluation value for timeliness is 4.0900. The overall analysis results showed that the students were satisfied with the e-learning course in vocational learning media.