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Customer Satisfaction with e-Commerce Business: A case of konga.com

  • Olawale Y
  • Salman A
  • Ishola A
Acta Universitatis Bohemiae Meridionalis (2023) 25(3) 1-15
DOI: 10.32725/acta.2022.018
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Abstract

… The result showed that the alpha coefficients of service quality for all four factors ranging from 0.68 to 0.96, exceeded the recommended minimum level of 0.50 which is the minimum …

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APA

Olawale, Y. A., Salman, A., & Ishola, A. A. (2023). Customer Satisfaction with e-Commerce Business: A case of konga.com. Acta Universitatis Bohemiae Meridionalis, 25(3), 1–15. https://doi.org/10.32725/acta.2022.018

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