NGO accountability to donors: better said than done?

Abstract

The growing involvement of non-governmental organizations (NGOs) in solving development problems has led to an increase in the number of NGOs around the world and therefore in their visibility and influence. Although concerns about the role and responsibility of NGOs have been raised from more than 20 years, there is still a need to ensure good practices in NGOs and to determine what measures will improve NGOs’ accountability to their stakeholders. Our study aims to contribute to this initiative from the donor accountability approach. To achieve this goal, we conducted a systematic literature review and bibliometric analysis to analyze the constraints and needs that donor accountability pose to NGOs. Our findings suggest that donor accountability could interfere with NGOs’ activities, leading them to generate short-term results, focus more on financial results, and feel increased pressure on overhead costs. The most recent literature opens an opportunity, however, to make upward accountability more useful for NGOs. Following this trend, we propose that donor accountability be considered as a dimension to assess NGO quality so that it becomes a powerful marketing tool to attract and retain donors.