MEDIATING ROLE OF ORGANIZATIONAL SUPPORT IN THE EFFECT OF SERVANT LEADERSHIP PERCEPTION ON KNOWLEDGE SHARING

Abstract

Knowledge has become an important asset for today’s organizations. In order for organizations to benefit from knowledge, it is of great importance that knowledge be shared among employees. The aim of this study was to determine the mediating role of perceived organizational support in the effect of servant leadership on knowledge sharing. The research was carried out in Istanbul, Türkiye, between 29 April 2022 and 16 September 2022. Collection of the research data was done via the online survey method with individuals who were employed at private hospitals operating in the city of Istanbul. The obtained results revealed that servant leadership positively affected perceived organizational support. Servant leadership and perceived organizational support had a positive effect on knowledge sharing. Finally, perceived organizational support had a mediating role in the effect of servant leadership on knowledge sharing. This study shows that servant leadership and perceived organizational support are determinants of knowledge sharing.