Technology Integration and Educational Awareness in Building Defect Management: A Systematic Review

Abstract

This study describes the protocol of conducting a systematic study on the basis of building defect management theory to increase awareness and education among building occupants and managers. A systematic review shows how previous scholars have applied theories used in managing building defects. Awareness and challenges in defect management for strata title buildings with a focus on the impact of defect management practices. In-depth interviews with occupants and building managers yielded findings about different levels of awareness, challenges in communication and varied experiences of managing building defects. The proposed conceptual framework includes awareness raising, effective communication, consolidation and consolidation of processes and technology integration. This systematic review highlights the considerations that need to be addressed by looking at the variables used in theories involved in managing building defects. The main contribution of this study is to devise appropriate and practical strategies to improve disability management, emphasizing the role of education and technology in improving the overall process.