Frequent environmental discontinuity, and intense changes in the competitive dynamics and logics of client business areas, are transforming the management consulting industry and the complexity and the articulation of the consulting demand is also growing. The value chain of client firms is being reconfigured. On the one hand, both material activities and low-value added immaterial ones are being increasingly outsourced. On the other hand, knowledge-intensive activities (hard to imitate and reproduce), are being increasingly internalized. The client’s tendency to internalize intellectual activities (intellectual in-sourcing), acts as a strong stimulus for management consulting firms to go beyond their traditional intervention models.
Ciampi, F. (2007). Management Consulting and Knowledge Creation. Symphonya. Emerging Issues in Management, (1). https://doi.org/10.4468/2007.1.07ciampi