Strategies to Overcome Language Barriers Between Immigrant Patients and Hospital Staff- Health Services in India & USA

Abstract

Language obstacles impair the satisfaction of medical professionals and patients and the provision of high-quality care and patient safety. Several large healthcare organizations offer translator services to improve patient happiness and communication. Miscommunication in the medical industry has the potential to be lethal. With an increasing number of migrant patients and staff who have received foreign training, communication errors between healthcare practitioners and patients are becoming increasingly common. This article aims to investigate the impact of language barriers on healthcare and to provide solutions. Language difficulties have a negative impact on medical practitioner and patient satisfaction and the overall quality of healthcare and patient safety. However, there has been little systematic research on this subject. A major objective of our research is to investigate language barriers and miscommunication between patients and healthcare practitioners, particularly when one or both speakers are conversant in a second language. By writing this essay, the author hopes to raise public awareness about the magnitude of the difficulty involved in delivering health services to a community with significant ethno linguistic diversity.