Quality Circles: what do they mean and how to implement them?

Abstract

Almost all of the companies face problems which today are very different from problems in a past this also mean that the way of solving problems today is very different from those in a past. As one of most effective way of solving problems today is through using of employees in solving problems of enterprises. Quality circles present the best way of incorporating the employees in a search for the best solution for the problems in enterprise. The usage of quality circles in the last 10 years is in a growth, after the great result that they showed after mass usage of quality circles in enterprises. In this research paper we analyse quality circles and we give additional arguments for advantages and reason of more effective usage of quality circles and also comparing the usage of quality circles in different countries. The common thing for all companies, from the day they were founded and up to now, is dealing continuously with the problems. In the past, the problems have been resolved by the head of the management. This practice has been used for a longer period of time, even though this type of decision-making was not quite the best, it has still brought positive results. Today, companies that face strong competition differ only in nuances, which can further be of crucial importance for the existence of the company. Problems faced by companies today cannot be solved so easily and quickly. These problems have to be analyzed in details, and take in consideration all possible ways for solving them. In this case, in order to solve the problems, different statistics and mathematics techniques and methods have been used. W.E Deming is the first author, who emphasizes that the classic action, where only the managers can solve the problems, is wrong. He proposes another way of operation,