Employee engagement for millennials: considering technology as an enabler

Abstract

Purpose: The paper aims to highlight the challenges of engaging millennial workforce and proposing strategies to address this challenge. Design/methodology/approach: It is a viewpoint paper that reflects the opinions of human resource (HR) practitioners across industries in India. The views were gathered through telephone and face-to-face interaction with the practitioners. Findings: Harnessing technology appropriately can help managers gain overall engagement of millennial workforce in the organization. Practical implications: HR practitioners can manage their millennial workforce better if they understand their characteristics and expectations. Originality/value: The originality of this paper is that it identifies technology as a hindrance as well as an advantage to engage millennials. It suggests how technology can be harnessed to keep millennials engaged in the workplace.