Management of Digital Transformation: A Literature Review of Dynamic and Operational Capabilities

Abstract

Within the last years, many digital-born companies entered and outperformed their market. In literature, this phenomenon is often discussed under the term of digital transformation and digitalization. Researchers agree that capabilities play a decisive role in this context. Nevertheless, most literature focus on a specific field of corporate capabilities. Our literature review aims to systematize the current state of knowledge and identify fruitful avenues for future research on dynamic and operational capabilities for successful digital transformation in an enterprise environment. As a result, a model of their interplay is presented, discussing the most relevant capabilities and illustrating them with examples from the literature.