Comprehensive assessment of distance learning modules by fuzzy AHP‐TOPSIS method

Abstract

This survey is focussed on distance learning studies, where there can be met a lot of technical obstacles, which creates complications in decision making. To get an ideal solution for these kinds of problems, the Fuzzy TOPSIS (Technique for Order Preference by Similarities to Ideal Solution) is one of the best solutions. Therefore, this paper presents the distance learning quality assessment surveys when the Fuzzy AHP (Analytic Hierarchy Process) and TOPSIS methods are used. Research results describe the application of the Fuzzy AHP—TOPSIS hybrid method. MCDM (Multi‐Criteria Decision Making) programs with MATLAB (R2020b) mathematical package were written to calculate the evaluation results for three distance learning courses. In the practical implementation of the proposed distance learning module evaluation methodology, the experts’ evaluation method was applied. Thirty‐four judges were chosen with specific knowledge and skills and with very different competencies to assess three alternatives by fourteen criteria. Following the experts’ evaluation, a statistical analysis method was used to process the data. After applying the complex evaluation, the comparative analysis method was used to summarize the obtained results. This work further provides useful guidelines for the development of an easily understandable hierarchy of criteria model that reflects the main goal of study quality assessment.