Redefining education: addressing challenges with conversational AI

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Abstract

The world has been consistently experiencing a shortage of teachers. This issue is exacerbated as more developed nations advance technologically. The shortage of teachers disproportionately affects the quality of education in more developed countries, where educators are spread thin. However, technological advancements can provide a solution to the problem. Conversational AI can help enhance educational processes, thereby raising teaching and learning standards for everyone. This paper explores how conversational AI technologies can be utilised to overcome the current challenges in education. Additionally, this paper evaluates the broader implications of implementing Conversational AI including cultural, infrastructural, and ethical challenges and explores comparative educational technologies to present a balanced perspective. We will explore how incorporating these technologies enhances teaching methodologies, bridges the teacher shortage gap, and provides high-quality educational opportunities worldwide.

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Aditya, D., Nagada, U., & Otermans, P. C. J. (2026). Redefining education: addressing challenges with conversational AI. Cogent Education. Taylor and Francis Ltd. https://doi.org/10.1080/2331186X.2025.2611649

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