Emotional exhaustion: How does it relate to work engagement?

Abstract

People- to some extent- are largely or partly affected by emotions in life as well as in work. Emotion exhaustion definitely influences the quality of the job of the employees. Authors intend to examine the factors that can possibly affect emotional exhaustion and the relationship between emotional exhaustion and work engagement. The research was conducted with the assistance of Smart PLS software through quantitative method with data of from employees working in Hochiminh city. Results of the study showed that ethical leadership has negative relationship to emotional exhaustion while it is positive to that of challenge demand. In addition, there bears a negative relationship between emotional exhaustion and work engagement. In theory, previous researches were invigorated through the results of the study. In practice, ethical leadership should be appreciated, and challenge demand should be minimized to prevent the incurrence of emotion exhaustion- an effective navigator for low engagement at work.