The relationships among intellectual capital, social capital, and performance - The moderating role of business ties and environmental uncertainty

Abstract

Taiwan is geographically rather homogenous, but it has undergone different historical developments that have led to a diverse cultural landscape, and it attracts international tourists who seek to experience different cultures and cuisines. This paper examines the effect of intellectual capital (IC) attributed to the overall performance relationships of cultural and creative organizations (CCOs). Based on 434 Taiwanese CCOs and integrating the concepts of the upper social network and IC theories, the findings argue that interrelationships exist among types of intellectual capital. Further, social capital plays a critical mediating role in the relationships between IC and CCO performance. Furthermore, business ties play positive moderating roles, and environmental uncertainty has negative impacts on social capital and CCO performance.