Women’s perceptions about nursing care during normal delivery

Abstract

Objective: to know women’s perception about the nursing care received during the normal delivery process. Method: descriptive research with qualitative approach, carried out in two public maternity hospitals in Salvador, Bahia, Brazil. Data were collected by interview between November 2017 and April 2018. The participants were 13 women. Data systematization was performed by Bardin’s theoretical framework. Results: two scientific categories emerged: Nursing care permeated by satisfaction; and care permeated by vertical relationships and feelings of abandonment. The women verbalized satisfaction with Nursing care, related to the application of non-pharmacological methods for pain relief, support and promotion of well-being, despite the vertical-oriented process of relationships and the absence of professional follow-up. Conclusion: women’s perception about Nursing care received during the normal delivery process was dichotomous.