Redesign Prototype of Fintech Application

Abstract

The development of Fintech's business in Indonesia helps maximize the use of technology to change, sharpen, or improve various financial aspects ranging from payment methods, transferring funds, obtaining funds, loans to asset management can begin to be accelerated and shortened using technology. However, considering technology that is not well prepared will have an impact on a poor user experience. The DANA application still requires UI / UX difficulties on transactions so it does not meet user expectations. Assessing user-centered design can help in user-related issues. Supporting user-centered design has been supported by various techniques, methods, tools, procedures and processes that help design interactive systems that are more user-centered. Data mining methods used are interviews with end users and literature studies. New design and prototype recommendations according to usability test results. A total of seven participants tested the usability of the new transaction prototype. The expected results of this design help overcome/control the user in conducting transactions.