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Intercultural usability surveys: Do people always tell "the truth"?

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (2009) 5623 LNCS 254-258
DOI: 10.1007/978-3-642-02767-3_28
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Abstract

Researchers have identified many ways that culture affects usability methods - interviews, moderated tests, think-aloud protocols, and card sorts. This paper reviews some of that literature and discusses a project investigating the effect of culture on usability surveys. © 2009 Springer Berlin Heidelberg.

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Gould, E. W. (2009). Intercultural usability surveys: Do people always tell “the truth”? In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5623 LNCS, pp. 254–258). https://doi.org/10.1007/978-3-642-02767-3_28

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