The increased urbanization and the awareness of freight transportation impacts have stressed the importance of City Logistics (CL) as a comprehensive approach aimed at mitigating the negative effects of distribution activities without penalizing social, cultural, and economic issues. In this context, a crucial role is played by logistics service providers (LSPs). This paper proposes an empirical analysis on the operational factors determining the level of efficiency of a LSP. This study represents an attempt to develop a panel of operational variables supporting the efficiency of the urban distribution system of LSPs. The potential benefits are both economic and environmental.
De Marco, A., Cagliano, A. C., Mangano, G., & Perfetti, F. (2014). Factor influencing logistics service providers efficiency’ in Urban distribution systems. In Transportation Research Procedia (Vol. 3, pp. 499–507). Elsevier. https://doi.org/10.1016/j.trpro.2014.10.031