Factors Affecting Organization’s Performance & Productivity in Public Service: A Study That Focus on Kano Municipal Council in Nigeria

Abstract

1. Background of the Study Government establishments are quite complex as they involve many subsystems which ought to work in harmony as well as synchronization. The challenges of the dynamic nature of any environment in which municipal council exist and the speedily changing values of the variables affecting the system becomes obvious that government overseers ought to be well prepared to achieve a level of organizational success (Terver et al, 2015). Generally, in organizations especially government, the administrators are faced with managerial issues or challenges in the area of recruitment, performance management, reimbursement, career development and training, health and safety, motivation, compensation and benefits and administration amongst others. So, for organizations to be productive, it is vital for them to be able to encourage as well as maintain efficient and effective workers in order to boost productivity (Sunia, 2014). Therefore, this research is going to concentrate on the factors such as motivation that affects the organizational productivity especially in the government sector. Hellriegel and Slocum (1996),defined motivation as any form of encouragement that portray, direct, or maintain individual's goal directed behaviours. It is also an energetic force that influence an individual to act in a thorough way. The main purpose of each and every organization is to enhance productivity, thus causes of motivation play an important role in boosting employee job satisfaction. Employees are the pillar of any institution or organization, thus they are an essential part of the institute. Aluko, Ojeremi and Ajidagba, (2014), affirmed that an organization is just as good as the employee that runs it. This shows that when employees are motivated, there is a probability that their morale would be high which in turn performance and productivity levels would go high. As a result, to a large extent total organizational performance level will be increased. In order to achieve high levels of productivity in the government sector as well as boost organizational performance or productivity, administrators therefore need to regularly look for ways of making sure that their workers are comfortable. An institution that could not provide a conducive work atmosphere, compensate its employee adequately, create opportunity for adequate training and career advancement risk having a demoralized and demotivated staff. Therefore, this study focuses on exploring the factors affecting an organization's productivity in government sector in Kano municipal council in Nigeria. 1.1. Problem Statement James, (2014) stated that there are three cautionary signs of a demotivated or depressed employees and workforce and they are, poor workplace atmosphere, slipping job standards and decreased productivity. The same scholar affirmed that if any of the aforementioned factors is observed to be moving downwards, then there is high probability that