Representations of psychological functions of peer support services for diabetic patients

Abstract

One of the functions of peer support services for diabetic patients is psychological changes through communications among patients. Medical professionals in the practice of this research request peer support services through a web system. The design of the psychological functions requires tailoring depending on contexts. An important thing for the adaptive design is to discuss the needed psychological functions among designers such as medical professionals, patients, and researchers. However, since the designers tend to set intentions of psychological functions by taking a seat-of-the-pants approach, even for the designers, describing their intentions of psychological functions is not easy. In this paper, we propose a framework to represent psychological functions for the designers to share and discuss intentions of psychological functions in web systems.