Opportunities of Digital Transformation in Post-Harvest Activities: A Single Case Study of an Engineering Solutions Provider

Abstract

The purpose of this article is to identify opportunities that digital transformation in post-harvest activities offers to an engineering solution provider. The research method is a simple case study. The object is a company based in southern Brazil that provides engineering-integrated digital solutions to grain producers, including products and services. The specific objectives are to describe the company’s digital products and services, identify opportunities and players, and discuss how players can take advantage of opportunities owing to business process digitalization. The main results include separating products into three technological layers and identifying five types of opportunities (financing, commercialization, operation, logistics, traceability, and insurance), eight types of players, and the main opportunities for each player. The most significant opportunities are risk reduction in insurance contracts, improvement in grain quality, increments in food safety, and accurate information on grain movements. The main implication of the study is that grain producers and other players can explore opportunities, and solution providers can evolve toward complete digitalization by integrating service into the current offerings of post-harvest engineering solutions.