Human interface design at fidelity investments

Abstract

This presentation describes the Human Interface Design department at Fidelity Investments. Although not in the computer hardware or software business, Fidelity develops an amazingly wide variety of systems in support of our business. The Human Interface Design department, which is composed of people from a variety of backgrounds, provides several key services to systems development projects throughout the company, including user interface design and prototyping, usability testing, and online help development. We are also responsible for the corporate Graphical User Interface Style Guide and Web Design Guide. Examples of the development projects we assist with are described, as well as strategic projects that address more general human interface issues.