An Investigation into the Use of ERP Systems in the Public Sector

  • Alves M
  • Matos S
Citations of this article
Mendeley users who have this article in their library.


During recent years, public organizations have invested considerable resources in the implementation of Enterprise Resource Planning (ERP) systems, even using solutions initially targeted for manufacturing companies. The interest generated by the ERP phenomenon in the public-sector still growing and the particularities of this sector make specific studies necessary. Just a few empirical studies have looked at public-sector motivations for ERP implementation and it appears from previous studies that organizational conditions of public and private organizations are different. This suggests that the reasons to implement ERP system may also differ. Consequently, the aim of this paper is to get an insight into how public organizations approach ERP implementation. Based on a survey of public organizations we try to identified and characterize the motivations that lead to the adoption of ERP systems, and to identify and understand modules adoption in the public-sector. Overall, our findings reveal that the need to increase the demand for real- time information, to obtain information for decision-making and the integration of applications appear as main reasons to implement an ERP system. The study also reveals that Financial Accounting and Material Management modules are the most implemented. This paper reinforces the need for more research focused on public sector organizations. Since literature on ERP implementation on public-sector is relatively sparse, our paper helps to narrow this knowledge gap




Alves, M., & Matos, S. (2011). An Investigation into the Use of ERP Systems in the Public Sector. Journal of Enterprise Resource Planning Studies, 1–6.

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free