Measuring the technical efficiency of telecommunication sector within global crisis: Comparison of G8 Countries and Turkey

Abstract

In recent years, there has been a fierce competition in the telecommunication sector. Technologic competition has made the competition in the sector a kind of strategic war. The sector of which role increased in terms of economic developments has entered a reconstruction process at an equal rate in all countries. In fact, countries which apprehend the future of the sector will also determine the future of economy. In this respect the aim of this study is to make performance benchmarking by using Data Envelopment Analysis and Malmquist Total Factor Productivity Index on telecommunication sector which is thought as one of the most important signs of national economies in the global economic crisis environment. This benchmarking, which includes the period of global crisis between the years of 2007-2010, targets to measure to what extent countries have been affected from the global crisis environment by means of performance evaluation among the strongest telecom managements of countries such as Turkey and Group of Eight (G8) countries? In the study, annual activity reports of the managements and a variety of input and output variables acquired from various research institutions were used as a data set. © 2011 Published by Elsevier Ltd. Selection and/or peer-review under responsibility of 7th International Strategic Management Conference.