Knowledge ManagementDistributed Collaborative WorkCommunities of Practice
I have over 20 years experience as an academic and have published over 80 articles in books, journals and refereed conferences. I am the Senior Academic editor for the journal Global Business and Organizational Excellence, published by Wiley, have supervised and/or examined 17 PhD students and published two books.
My research interests are in the broad area of Information Systems / Information Management. My broad approach is socio-technical in the sense that I am interested in how best to 'manage' the fit between technology and the social world. My particular areas of interest are (1) the relationship between social structures (as an emergent property of social organizations) and the structures formed by information systems and (2) the relationship between agency (as expressed in an organization's strategic intention) and the Information Technologies that are used in an attempt to achieve that intention.
Most of my work is focused on Communities of Practice and the generation and maintenance of knowledge. In particular, I have become interested in how technology can support collaborative groups, such as Communities of Practice, when they are geographically distributed. More recently, I have returned to an earlier interest in the alignment of technology and business strategies.