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Jazira Anuar

    • 1PublicationsNumber of items in Jazira's My Publications folder on Mendeley.

    Research interests

    braille & handicapped facilitiescustomer serviceLoyalty program management

    Publications (1)

    • Accessing Hotel Responsiveness Towards Guest’s Email Query: Cases in Malaysia

      • Anuar J
      • Jusoff K
      • Ali F
      • et al.
      N/AReaders
      N/ACitations

    Education

    MBA (Tourism, Hospitality & Environmental Mgt)(optional)

    UUM

    November 2004 - June 2006(2 years)

    Bsc Hons Hotel Mgt

    UiTM, Shah Alam, Malaysia

    January 2002 - October 2003(2 years)

    Diploma in Hotel Mgt

    UiTM, Shah Alam, Malaysia

    November 1998 - November 2001(3 years)