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Jürgen Karla

  • Professor Dr. habil.
  • Full Professor
  • Hochschule Niederrhein / RWTH Aachen University
  • 4h-indexImpact measure calculated using publication and citation counts. Updated daily.
  • 104CitationsNumber of citations received by Jürgen's publications. Updated daily.

Recent publications

  • Callcenter 4.0 – Wie verändern Spracherkennung, Künstliche Intelligenz und Robotic Process Automation die bisherigen Geschäftsmodelle von Callcentern

    • Kharchenko A
    • Kleinschmidt T
    • Karla J
    N/AReaders
    N/ACitations
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  • Methoden zum Management der IT-Komplexität - Eine strukturierte Literaturanalyse

    • Gruber M
    • Hoffmann J
    • Karla J
    N/AReaders
    N/ACitations
    Get full text

Professional experience

Full Professor

Hochschule Niederrhein / RWTH Aachen University

September 2012 - Present

Education

Post Doc

RWTH Aachen University

September 2006 - August 2012(6 years)

Dr.rer.pol.

RWTH Aachen University

September 2001 - February 2006(4 years)

Research interests

Business Process ManagementBusiness EcosystemsMobile BusinessMedia ManagementEnterprise 2.0Social Media

About

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Co-authors (15)

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