Throughout her career, technology and customer retention professional Monica Eaton-Cardone has worked to improve revenue and reduce expenses for client companies. She currently serves as chief operating officer (COO) of Global Holdings, a risk management firm based in Clearwater, Florida. In addition, Monica Eaton-Cardone recently drew widespread media attention as the founder of Chargebacks911.com, which offers dispute resolution and customer mediation services to assist businesses in reducing the impact of chargebacks filed. She comes to her role with extensive experience in marketing, software design, and customer base development, having served as a consultant to such major corporations as Nextel Wireless and MetRx.
Also involved in the wellbeing and nutrition world, Monica Eaton-Cardone maintains involvement as a leader in online advice communities. She has served as chair of the Community Cookbook, a group that works to help communities worldwide eat more healthily. Also former chair of the Community Learning Center, which promotes active citizenship and continuing learning in Pinellas County Florida, she supports a variety of educational organizations, including the Montessori Academy.