process innovationbusiness model designbusiness engineeringsoftware managementbusiness process complianceprocess maturitybusiness process modelingbusiness process management
Dr. Oktay Turetken is an academic member of the Information Systems Group in the School of Industrial Engineering at Eindhoven University of Technology. He has a PhD degree in Information Systems from Middle East Technical University, Turkey. Between 2008 and 2012, he worked as a research fellow in the European Research Institute in Service Science at Tilburg University. From 2005 to 2008, he worked as a software and business process improvement consultant. Between 1999 and 2008, he participated in and led a number of enterprise resource planning system implementation, large-scale software intensive system specification and acquisition, process improvement, and project & portfolio management system implementation projects. His research focuses on the modeling, analysis, design, improvement, maturity, and compliance of business processes. His research interests also cover software management and process improvement.