Skip to content

Shahrinaz Ismail

  • Dr, CKM
  • Senior Lecturer
  • UniKL MIIT
  • 5h-indexImpact measure calculated using publication and citation counts. Updated daily.
  • 57CitationsNumber of citations received by Shahrinaz's publications. Updated daily.


Shahrinaz Ismail was born in Alor Setar, Kedah, on May 9, 1976. She earned her first degree in Bachelor of Applied Science (Hons) from Universiti Sains Malaysia in 1999, majoring in Mathematical Modelling and Computer Modeling, and with a minor degree in Persuasive Communication. This is followed by Master of Science (IT in Business) obtained from University of Lincoln, United Kingdom, in 2004. After 9 years of experience in the construction industry, working on design, programming, consultation, quality analysis and training, Shahrinaz shifted her interest to lecturing at UCSI University from January 2008 to August 2011. Her interests started off in the areas of knowledge management and emerging technologies for teaching and learning, and she has presented and published more than 70 conference and journal papers since 2010. She completed her PhD in Information Communication Technology at University Tenaga Nasional, Malaysia, during her administrative post as Program Coordinator in UniKL MIIT. Since her PhD, she embarked in other research domains including AI, process mining, lean management, logistics and supply chain, on to of data science related domains.

Recent publications

  • A recommender system for finding products from next door virtual manufacturer or supplier: A conceptual study

    • Hadi M
    • Fathullah M
    • Ismail S
    • et al.
  • Emerging personal intelligence in collective goals: Data analysis on the bottom-up approach from PKM to OKM

    • Ismail S
    • Ahmad M
    • Hassan Z

Professional experience

Senior Lecturer


July 2014 - Present



September 2011 - June 2014(3 years)


UCSI University

January 2008 - August 2011(4 years)

Sr. Software Consultant

Dalas Technologies Sdn Bhd

September 1999 - January 2008(8 years)


PhD in ICT

UNITEN (University Tenaga Nasional)

February 2010 - Present

M.Sc. (IT in Business)

University of Lincoln

September 2002 - September 2004(2 years)

B.App.Sc. (Hons) Applied Mathematics - Major: Mathematical & Computer Modelling; Minor: Mass Comm

USM (university science Malaysia)

July 1996 - April 1999(3 years)


Co-authors (15)

  • Mohd Ariff Majmi Zaaba
  • Maxim Kotsemir
  • Chinedu Egbunike
  • Tze Leong Chan

Other IDs