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soni harsono

    • 3PublicationsNumber of items in soni's My Publications folder on Mendeley.

    Publications (3)

    • DJ MODEL: A MODEL OF SERVICE RECOVERY FOR STUDENT SATISFACTION USING DISTRIBUTIVE, INTERACTIONAL AND PROCEDURAL APPROACHES

      • Harsono S
      • Widiantoro H
      N/AReaders
      N/ACitations
    • The Effect of College Image on the Preference Recommendation: A Case Study at STIE Perbanas Surabaya

      • HARSONO ORCID No soni S
      N/AReaders
      N/ACitations
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    • The Institution Image and Trust and Their Effect on the Positive Word of Mouth

      • Harsono S
      N/AReaders
      N/ACitations