Accessible online content creation by end users

  • Kuksenok K
  • Brooks M
  • Mankoff J
  • 40

    Readers

    Mendeley users who have this article in their library.
  • N/A

    Citations

    Citations of this article.

Abstract

Like most online content, user-generated content (UGC) poses accessibility barriers to users with disabilities. However, the accessibility difficulties pervasive in UGC warrant discussion and analysis distinct from other kinds of online content. Content authors, community culture, and the authoring tool itself all affect UGC accessibility. The choices, resources available, and strategies in use to ensure accessibility are different than for other types of online content. We contribute case studies of two UGC communities with accessible content: Wikipedia, where authors focus on access to visual materials and navigation, and an online health support forum where users moderate the cognitive accessibility of posts. Our data demonstrate real world moderation strategies and illuminate factors affecting success, such as community culture. We conclude with recommended strategies for creating a culture of accessibility around UGC.

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document

Authors

  • Katie Kuksenok

  • Michael Brooks

  • Jennifer Mankoff

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free