Administrative and Professional Authority

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Staff: positions outside of the regular chain of command
Line: autonomy
Staff has no administrative authority OR Staff takes responsibility on limited areas of activity
Specially trained administrators > lay administrators (sensitized to working with professionals/share values, but less prepared than those who have more respect/social ties --- HIED profs v. faculty members as upper-level admins) (p.117)

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  • Amitai Etzioni

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