The Analysis of Goals in Complex Organizations

  • Perrow C
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An understanding of organizational behavior requires close examination of the goals of the organization reflected in operating policies. To reach a first approximation of operative goals, a scheme is proposed which links technology and growth stages to major task areas--capital, legitimization, skills, and coordination--which predict to power structure and thence to limits and range of operative goals. The major illustration of the utility of the scheme is provided by voluntary general hospitals; other voluntary and non-voluntary service organizations are discussed, in these terms, as well as profit-making organizations.

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  • Charles Perrow

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