Applying small group theory to analysis and design of CSCW systems

  • Sutcliffe A
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Abstract

This paper introduces a social psychological theory -- Small Groups as Complex Systems -- as a contribution to software engineering and more specifically, design of {CSCW} systems. Small Group Theory is composed of local dynamics which model the internal view of a group; global dynamics that represent whole group emergent properties; and contextual dynamics that model the influences of the group's environment on its composition, coherence and behaviour. The potential contribution of Small Group Theory to the design of {CSCW} systems is investigated by model-based analysis of group members, supporting technology, and design principles motivated by the theory.

Author-supplied keywords

  • social technical environment
  • system models

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Authors

  • Alistair Sutcliffe

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