Assessor Cognitive Processes in an Operational Assessment Center

Abstract

The purpose of this study was (a) to provide additional tests of C. E. Lance, Newbolt, et al.'s (2000) situational specificity (vs. method bias) interpretation of exercise effects on assessment center postexercise dimension ratings and (b) to provide competitive tests of salient dimension versus general impression models of assessor within-exercise evaluations of candidate performance. Results strongly support the situational specificity hypothesis and the general impression model of assessor cognitive processes in which assessors first form overall evaluations of candidate performance that then drive more specific dimensional ratings.