Awareness of Technology-Induced Errors and Processes for Identifying and Preventing Such Errors

  • Bellwood P
  • Borycki E
  • Kushniruk A
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Abstract

There is a need to determine if organizations working with health information technology are aware of technology-induced errors and how they are addressing and preventing them. The purpose of this study was to: a) determine the degree of technology-induced error awareness in various Canadian healthcare organizations, and b) identify those processes and procedures that are currently in place to help address, manage, and prevent technology-induced errors. We identified a lack of technology-induced error awareness among participants. Participants identified there was a lack of well-defined procedures in place for reporting technology-induced errors, addressing them when they arise, and preventing them.

Author-supplied keywords

  • awareness
  • identification
  • prevention
  • technology induced error

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Authors

  • Paule Bellwood

  • Elizabeth M. Borycki

  • Andre W. Kushniruk

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