Benchmarking: An International Journal

  • Hinton M
  • Francis G
  • Holloway J
 et al. 
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Abstract

Access to this document was granted through an Emerald subscription provided by emerald-srm:478314 [] For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.

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Authors

  • Matthew Hinton

  • Graham Francis

  • Jacky Holloway

  • Rodney Mcadam

  • Renee Reid

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