The InfoCenter is a learning platform of the Dept. of Information Science at the University of Düsseldorf, Germany. It consists of elements of face-to-face teaching, of multimedia mediation (text books, slides, classic texts, interactive videos, FAQ lists, video glossaries), e-Portfolios, Web 2.0 tools (wikis, weblogs, social networks, social bookmarking and folksonomies) and of the use of a learning management system (with learning units and tests). The platform was evaluated by its users (university students) by means of SERVQUAL. According to the evaluation, students are satisfied with the InfoCenter and are willing to use it for their exam preparation.
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