Purpose - This study aims to examine how employees' perceptions of
organizational actions, such as corporate social responsibility (CSR),
affect their compassionate acts in organizations through employee
perceptions of organizational justice and affective organizational
Design/methodology/approach - The employees from 87 firms in South Korea
were surveyed using a self-administered instrument for data collection.
Out of 400 questionnaires, a total of 253 usable questionnaires were
obtained after list-wise deletion, for a 63.3 percent response rate. The
firms belong to a variety of industries (banking and financial services,
manufacturing, hospitals, education, etc.).
Findings - The results indicate that employees' perceptions of CSR
positively relate to compassion at work through organizational justice
perceptions (i.e. perceptions of distributive justice, procedural
justice, and interactional justice), and affective organizational
commitment, in a sequential manner, in addition to their direct effects
on compassion at work.
Originality/value - This study sheds new light on both the compassion
and the CSR literature due to its attempt to bridge the macro concept of
CSR with micro research in compassion. This is, apparently, one of the
first pieces of research in the management literature to specifically
address compassion as a consequence of employees' CSR perception.
Mendeley saves you time finding and organizing research
Choose a citation style from the tabs below