Burnout and Turnover Intention Among Social Workers: Effects of Role Stress, Job Autonomy and Social Support

  • Msw H
  • Stoner M
  • Kim H
 et al. 
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Abstract

This study examines the main and interactive effects of role stress, job autonomy, and social support in predicting burnout and turnover intention among social workers. This study included a subsample of 346 social workers identified from a cross-sectional random survey of 1,500 California state-registered social workers. Adjusted for age, gender, organizational tenure, and annual salary, structural equation analyses revealed that role stress had a positive direct effect on burnout. The vari- ables of social support and job autonomy had a negative direct effect on turnover intention, but not on burnout. Results showed that job autonomy interacted with role stress in predicting burnout, while social support inter- acted with role stress in predicting turnover intention. Study results suggest that creating decentralized job conditions is essential for preventing burn- out, and that building supportive job conditions is needed to retain social workers who are experiencing high role stress.

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Authors

  • Hansung Kim Msw

  • Madeleine Stoner

  • Hansung Kim

  • Madeleine Stoner

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