College Student Responses to Web and Paper Surveys: Does Mode Matter?+

  • Carini R
  • Hayek J
  • Kuh G
 et al. 
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We examined the responses of 58,288 college students to 8 scales involving 53 items from the National Survey of Student Engagement (NSSE) to gauge whether individuals respond differently to surveys administered via the Web and paper. Multi-variate regression analyses indicated that mode effects were generally small. How-ever, students who completed the Web-based survey responded more favorably than paper on all 8 scales. These patterns generally held for both women and men, and younger and older students. Interestingly, the largest effect was found for a scale of items involving computing and information technology.

Author-supplied keywords

  • NSSE
  • Student engagement
  • Survey mode
  • Web survey

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  • Robert M. Carini

  • John C. Hayek

  • George D. Kuh

  • John M. Kennedy

  • Judith A. Ouimet

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