College Student Responses to Web and Paper Surveys: Does Mode Matter?+

  • Carini R
  • Hayek J
  • Kuh G
 et al. 
  • 114


    Mendeley users who have this article in their library.
  • 114


    Citations of this article.


We examined the responses of 58,288 college students to 8 scales involving 53 items from the National Survey of Student Engagement (NSSE) to gauge whether individuals respond differently to surveys administered via the Web and paper. Multi-variate regression analyses indicated that mode effects were generally small. How-ever, students who completed the Web-based survey responded more favorably than paper on all 8 scales. These patterns generally held for both women and men, and younger and older students. Interestingly, the largest effect was found for a scale of items involving computing and information technology.

Author-supplied keywords

  • NSSE
  • Student engagement
  • Survey mode
  • Web survey

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document

Get full text


  • Robert M. Carini

  • John C. Hayek

  • George D. Kuh

  • John M. Kennedy

  • Judith A. Ouimet

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free