Community building around encyclopaedic knowledge

Abstract

This paper gives a brief overview of current technologies in systems handling encyclopaedic knowledge. Since most of the electronic encyclopaedias currently available are rather static and inflexible, greatly enhanced functionality is introduced that enables users to work more effectively and collaboratively. Users have the ability, for instance, to add annotations to every kind of object and can have private and shared workspaces. The techniques described employ user profiles in order to adapt to users and involve statistical analysis to improve search results. Moreover, a tracking and navigation mechanism based on trails is presented. The second part of the paper details community building around encyclopaedic knowledge with the aim to involve "plain" users and experts in environments with largely editorial content. The foundations for building a user community are specified along with significant facets such as retaining the high quality of content, ratingmechanisms and social aspects. A system that implements large portions of the community-related concepts in a heterogeneous environment of several largely independent data sources is proposed. Apart from online and DVD-based encyclopaedias, potential application areas are e-Learning, corporate documentation and knowledge management systems.