CONTINUOUS QUALITY IMPROVEMENT: An Effective Strategy for Improvement of Program Outcomes IN A HIGHER EDUCATION SETTING.

  • Brown J
  • Marshall B
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The article focuses on the adoption of a continuous quality improvement (CQI) approach by the Department of Nursing at Norfolk State University in Virginia that aims to enhance the school's program outcomes. It discusses the development of a quality enhancement plan (QEP) that are intended to increase NCLEX-RN pass rates, enhance student advisement processes, and to maximize student satisfaction. The quality of the assessment and evaluation tools and processes used to meet the outcomes are described and evaluated.

Author-supplied keywords

  • EDUCATIONAL quality
  • NATIONAL Council Licensure Examination for Registe
  • NORFOLK State University (Norfolk, Va.)
  • NURSING -- Practice
  • NURSING assessment
  • NURSING education
  • SCHOOL nursing
  • TOTAL quality management

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  • Jennifer Field Brown

  • Bennie L Marshall

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