Dialectical contradictions, as conceptualized in Cultural-Historical Activity Theory (CHAT), can be used fruitfully as an analytical tool in order to study organizational change associated with the introduction of new technologies (Groleau, Demers, Lalancette, & Barros, 2011). Drawing from the work done by Engeström and Sannino (2011), this paper aims to contribute to the operationalization of CHAT contradictions by looking at their concrete manifestations. Examples from a case study analysis of the implementation of an open source learning platform (Moodle) in a Canadian university are used to show how the members of this organization experience the contradictions in their daily work.
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