Abstract
An investigation on digital reference service (DRS) has been carried out amongst 30 world top university libraries. This paper summarizes the recommendable elements of DRS in these libraries. Then the basic characteristics are generalized and an ideal DRS model including eight modules for academic libraries will be introduced. © Springer-Verlag Berlin Heidelberg 2004.
Cite
CITATION STYLE
Guo, J., Pan, W., Zheng, Q., Huang, M., Yang, Z., & Ye, Y. (2004). Design an ideal Digital Reference Service (DRS) model for academic libraries. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 3334, 668–669. https://doi.org/10.1007/978-3-540-30544-6_98
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